A Junior Analyst/Customer Success Partner is being hired by Razorpay.-
For the position of Junior Analyst-Customer Success Partner in Bangalore, Karnataka, India, Razorpay is currently accepting applications. Here are all the details regarding Razorpay’s hiring.
| Company Name:- | Razorpay |
| Required Education: | Bachelor’s Degree |
| Required Experience: | Min 1- 2 years |
| Required Skills: | Monitoring transactions and Ensuring compliance |
| Salary Range | Upto INR 9 LPA – 14 LPA |
| Job category: | Customer Success team |
| Job Level: | Entry-Level |
Jobs Descriptions Junior Analyst-Customer Success Partner
- Job Position: Junior Analyst – Customer Success Partner
- Job Location: Bangalore, Karnataka, India
- Salary Package: As per Company Standards
- Full/Part Time: Full Time
- Req ID: 4487088005
- Education Level: Graduation
Qualifications & Educations
- The minimum required is a bachelor’s degree.
- Experience of at least one to two years.
- Be prepared to work rotating shifts from 9 a.m. to 9 p.m.
- expertise in keeping an eye on transactions and making sure that all applicable laws are followed.
- strong ability to manage phone and email procedures.
- outstanding interpersonal and communication abilities.
- the capacity to efficiently manage time and multitask.
- accuracy in information analysis and attention to detail.
- Excellent decision-making and problem-solving abilities.
- the capacity to cooperate in a group setting.
- familiarity with banking or fintech best practices and industry trends.
The Role & Job Description:
As a less experienced analyst We are looking for a young analyst with a lot of energy to join the Customer Success team. The chosen applicant will be essential to making sure our clients are satisfied with our goods and services. In the area of customer success, this entry-level role provides a fantastic potential for professional development.
Positions and Duties:
- Call the merchant and use Freshdesk to resolve merchant tickets.
- Rapid response to merchant inquiries and upholding proper ticket classification
- Determine and evaluate the merchant’s demands in order to satisfy customers and provide high-quality solutions.
- Observe the rules and procedures for communication.
- Go above and beyond to engage and satisfy customers Gather and communicate feedback to the appropriate parties and implement effective solutions
- You will get the opportunity to engage with some of the nation’s biggest new-age companies.
Skills Required
Dedicated to providing Indian businesses with comprehensive and creative payment and business banking solutions built on top of strong technology, this full-stack financial services organization can handle every aspect of a corporation’s banking and payment experience. Razorpay has granted millions of dollars in loans to thousands of businesses over the last 12 months.
A Junior Analyst/Customer Success Partner is being hired by Razorpay Application Process:-
Apply Link:- Click Here To Apply
