For the position of Cloud Support Associate in Hyderabad, Telangana, India, Amazon is currently accepting applications. The following is all of the information regarding Amazon hiring freshmen.
| ompany Name:- | Amazon |
| Required Education: | Graduation |
| Required Skills: | Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network Administration OR Dev-ops. Programming/scripting experience (Java, Perl, Ruby, C#, and/or PHP) |
| Salary Range | Upto 7 LPA – 9 LPA |
| Category Type: | Cloud Support |
| Area of interest: | Operations, IT, & Support Engineering |
Jobs Descriptions
- Job Position: Cloud Support Associate
- Job Location: Hyderabad, Telangana, India
- Salary Package: As per Company Standards
- Full/Part Time: Full Time
- Education Level: Graduation
Qualifications & Educations
- 0–1 years of experience in large data analysis, database design and optimization, network administration, dev-ops, or Linux systems administration. Programming and scripting knowledge in Java, Perl, Ruby, C#, and/or PHP
- Experience with troubleshooting and support
- Outstanding communication skills both in writing and speaking
- fundamentals of Linux/Unix system management and operating systems (Ubuntu, CentOS, RedHat, Solaris, etc.). fundamental understanding of databases and networking (TCP/IP, DNS)
- Excellent multitasking and customer focus abilities
- Being exposed to cloud computing
- Self-starter with a passion for technology
- All set to work the night shift in India
Positions and Duties:
Above all, this is a customer support position in the cloud.
Resolving client concerns through a variety of customer contact channels, including web/live chat, email, and the phone, is the primary responsibility of a support engineer on an ordinary day.
By carefully collaborating with customers to delve deeply into the underlying cause of an issue, you will employ sophisticated troubleshooting techniques to deliver customized solutions for our clients and enhance customer experiences.
In addition to working on a wide range of technical problems, an AWS Support Engineer may also coach and mentor new hires, create and deliver training, collaborate with development teams on complex problems or contact deflection initiatives, take part in new hires, write tools or scripts to assist the team, or collaborate with leadership on strategic initiatives and process improvement to guarantee improved customer experience and adherence to international AWS standards, practices, and policies.
Career development: To assist you in achieving your professional objectives, we encourage possibilities for progression throughout the company.
Training: To assist you in acquiring the abilities necessary to succeed in your position, we provide training programs.
Travel-oriented support engineers have given training or attended targeted summits at various AWS events or across our sites.
The ability to work five days a week, sometimes on the weekends, on a rotating basis is necessary for this position. AWS Support operates around the clock, every day of the year, and the work hours for this position are at night in India, from 7 PM to 4 AM IST or 11 PM to 8 AM IST. Due to company requirements, you are expected to work night shifts.
Skills Required
- Learn and make advantage of the latest innovations.
- Using modern troubleshooting methods to offer distinctive answers to each client’s particular requirements.
- Engage with top technologists globally and address client concerns.
- Collaborate with Amazon’s Indian teams to replicate and fix consumer problems.
- Use your wealth of customer care expertise to advise internal Amazon teams in India on how to enhance our offerings.
- Encourage client communication during important occasions.
- Lead initiatives that enhance the technical support experience for our clients and support-related procedures.
- Compose technical articles, how-to videos, and tutorials for the developer community.
- Work on important, extremely complicated client issues that could include several AWS services.
How to Apply for a Job at Amazon for Freshmen
Apply In Below Link
Apply Link:- Click Here To Apply
